Shipping

Orders are processed Monday through Friday (Excluding US Holidays) and generally ship within two business days of order receipt. Once your order is shipped, you will receive an email with your tracking number.

International Shipping

International customers are responsible for any applicable duties and taxes. Items may be held at your local post office for duty and tax collection.

Elsie Eats is not responsible for orders that are lost or delayed in shipment or in customs. We cannot refund these items and suggest you file a claim with the transportation provider. 

We do not ship to foreign U.S. military bases; diplomatic addresses; P.O. boxes; or addresses designated as APO, FPO, or DPO.

Return Policy

We accept returns for most full-priced items purchased online for a refund or credit within 30 days of purchase. All returned merchandise must be unworn, unwashed, and in the original packaging. To initiate a return, please email us at info@elsieeats.com. We will reply with a prepaid shipping label within 2 business days.

We do not accept returns on international purchases.

Exchanges

We do not accept exchanges. If you need to exchange a product, we encourage you to initiate a return by emailing us at info@elsieeats.com and then place a new order for the product you’d like.

Cancelation Policy

Orders can generally be cancelled within a few hours of being placed, but cancellation cannot be guaranteed. Please email us at info@elsieeats.com to cancel your order. If an order cannot be cancelled, you may return the item according to our return policy.

Final Sale Items

Sale items, intimates (such as socks), are final sale and cannot be returned. At this time, we do not accept returns on international purchases.